|
IP & Digital PBX Solutions
It is obvious today that voice communication is inevitable for the todays companies. Private Branch Exchange ( PBX ) is used to meet the companies voice communication needs.
PBX allows in house telphone calls together with outcoming calls through PSTN ( Public Switched Telephony Network ). PBX can manage either all voice calls or the companys other communication needs such as forwarding, conference call and call pick up groups.
Alternatives ( Options ) for PBX solutions;
- Traditional / Digital PBX
- IP Telephony Solutions
Trunk Line Alternatives ( Options );
- Türk Telekom PSTN lines
- Türk Telekom ISDN PRI and BRI lines
Some general criterias for voice communication and PBX;
- ARS ( Automatic Route Selection )
- Telephone directory
- PC Phone
- Waiting Music
- Calling by name
- Conference call
- Dect Phone
- Automatic Attendant
- Voice mail
- Call Registration Software
- IVR:Interactive voice response,
- Call Center
- ...
Video Conference Solutions
Video Conference does not only reduce the travel expenses of the companies, it offers time saving, real time meeting among the other offices, real time trainings, conferences, presentations; reduces travel risks as well.
Video conference is not the technology that you can only hear or talk to your colleagues. Thanks to video conference technology, you can see them at the same time and interactively interchange voice, video ( image ) and data.
Video Conference Types;
- Point to Point Video Conference: There are two parts; calling called locations.
- MultiPoints ( Point to Multi Points ) Video Conference: There are more than two locations. Multi Conference Unit ( MCU ) is needed.
Video Conference Communication Infrastracture Options;
- ISDN: It is switched phone network for high-speed digital communications. There are two kinds; ISDN BRI ( Basic Rate Interface: 128 Kbps ) and ISDN PRI ( Primary Rate Interface: 2048 Kbps ). It is cost-effective solution when the monthly using time is low.
- IP: It is operated over Local Area Network ( LAN ) or Wide Area Network / Internet ( Leased Line, Frame Relay, xDSL, ATM, 3G / HSPA,etc... ).
|